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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Daudi

August 16, 2023

5  out of  5 rating by Shawn Daudi
"The staff go above and beyond to get my needs met. Sumer DePaepe has been very helpful over the years and has been a pleasure to work with."

Gemechu Tiko

June 30, 2023

1  out of  5 rating by Gemechu Tiko
"would like to provide feedback regarding my recent experience with your front desk customer service. Unfortunately, the service I received was extremely disappointing. The staff seemed uninterested and unhelpful, lacking basic courtesy and professionalism. Moreover, my inquiries were met with dismissive and uninformative responses. I hope you take this feedback seriously and take appropriate measures to improve vour front desk service for future customers."

Ryan 'L

May 1, 2023

1  out of  5 rating by Ryan 'L
"Unable to cancel my policy, I requested the cancellation for a whole month but they didn't care."

Dũng Lý Trung

April 11, 2023

1  out of  5 rating by Dũng Lý Trung
"Wasn't able to cancel policies in time"

Hailey Pohren-Gevock

March 30, 2023

5  out of  5 rating by Hailey Pohren-Gevock
"Amazing customer service, appreciate the ability to meet with a local agent and not a 1-800 number. Quick to get me quoted and was a very competitive price in comparison to other businesses I got quotes from."

Patrick Mchugh

November 30, 2022

5  out of  5 rating by Patrick Mchugh
"Great people work hard to get the right coverage for you"

Jo Bartruff

November 10, 2022

5  out of  5 rating by Jo Bartruff
"Shawn is very knowledgeable about the insurance business and he has an uncanny skill in explaining it which helps me make sense of it. He's very personable and cares about his customers. I highly recommend State Farm with Shawn McCarty."

Linda Burger

October 25, 2022

5  out of  5 rating by Linda Burger
"It was great. I was treated as a friend not just as a customer. I felt I was truly cared about & he was concerned about my well being as a person not just being my insurance agent. He did not try to change decisions I had made with other insurance & investments but let me know what was available thru that agency. Will definitely recommend him to others."

Jill Hatfield

October 13, 2022

5  out of  5 rating by Jill Hatfield
"So happy to work with such a GREAT TEAM!"

BJ Plumley

May 22, 2022

5  out of  5 rating by BJ Plumley
"Very friendly, upfront with with how the plans are, a bit pricey but great coverage"

Shane Harris

August 5, 2021

5  out of  5 rating by Shane Harris
"Recently I bought a new house and Brandi at State Farm really helped me get my insurance needs met. She was on it all the way!"

pernell bump

June 8, 2021

5  out of  5 rating by pernell bump
"You’ll find out what your insurance company is all about when you have a claim. That’s when you’ll wish you had State Farm with Shawn and Malinda on your side. Pro’s with the knowledge and care you don’t find anywhere else. “Like a good neighbor, State Farm and Shawn McCarty is there”"

Jason Craun

June 8, 2021

5  out of  5 rating by Jason Craun
"love doing business with State Farm. Highly recommended! Shawn and Malinda are great people to deal with."

Rose Danaher

May 13, 2021

5  out of  5 rating by Rose Danaher
"Have insured through Shawn for 16 years. Friendly, prompt service at the Patrick price. 👍"

Tonya Tedrow

May 13, 2021

5  out of  5 rating by Tonya Tedrow
"Shawn and his team consistently go above and beyond to answer all of our questions and provide my family with an incredible level of service. With a busy life it is sometimes 8pm before I have a moment to get to things together and he’s happy to take my call. Highly recommend working with this office!!"

Lasandra Crew

April 30, 2021

5  out of  5 rating by Lasandra Crew
"I was referred to Shawn at State Farm and after our first e-mail exchange I could see why. He was incredibly prompt, extremely helpful and got me in touch with Madison who was equally responsive and helpful! I felt as though I had been a customer for years and felt I was in great hands. I would highly recommend trusting your home and auto with Shawn and his team at State Farm!"

Mendy Wenke

March 27, 2021

1  out of  5 rating by Mendy Wenke
"Weren't very helpful."

Hussien Elgabry

March 11, 2021

5  out of  5 rating by Hussien Elgabry
"Brandi was very helpful and knowledgeable"

Sue Pool

March 5, 2021

1  out of  5 rating by Sue Pool
"They don't answer questions. You pay more with state farm They never check to see if they can get a lower premium. We were over charged."

Kaylene Six

March 2, 2021

5  out of  5 rating by Kaylene Six
"Brandi was AMAZING! She went above and beyond to not only help get our new vehicles covered quickly but helping get the most affordable rate possible on our DREAM vehicles!"

Jon Noivo

January 19, 2021

5  out of  5 rating by Jon Noivo
"There realy nice... and had a good rate"

Sumer DePaepe

December 7, 2020

5  out of  5 rating by Sumer DePaepe
"The staff is willing to go above and beyond for customers!"

Julie Brown

December 7, 2020

5  out of  5 rating by Julie Brown
"Shawn takes the time to look at your big picture to set up your insurance needs to match both your short term, long term and retirement goals. Each interaction with Shawn and his staff I've felt like a valued customer and not like just a policy to be booked. They truly care for you and want to set you up for success."

Ahmed Hamdy

June 16, 2020

5  out of  5 rating by Ahmed Hamdy
"Shawn is a good man, he knows what he is doing and he is trying to help!"

Safari George

March 3, 2020

1  out of  5 rating by Safari George
"Front desk lady is rude. Maybe she assumes everyone knows as much as her about car insurance, so she is jaded? Either way, she came off extremely hostile. Tactless questions like "why are you bringing this to me," doesn't create a sense that the company is here to help people. Why else would I bring in a document regarding an accident if not to get some help or clarification? Then she asks about my car accident, and when I told her what happened she just goes "oh my god" in disgust and says nothing else. Completely insensitive and unprofessional, and this was right after I heard her using a kinder tone to someone else on the phone."