State Farm® Insurance Agent Shawn McCarty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angie Coleman
September 5, 2024
"Fabulous customer service. Always willing to help! Thank you for being awesome!"
"Angie, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Shawn"
Shari
July 21, 2024
"Great place. Lots of experience. Very fast. Competitive prices. Highly recommend!"
"Shari - thanks so much for the kind words. We appreciate you and hope to always provide your great value! "
Linda Simpson
May 31, 2024
"First time submitting a claim for damage on my car. State Farm talked me through the process, recommended a repair shop (which was great) & kept me informed every step of the way. Thank you so much!!!"
"Thank you for the 5-star review, Linda! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with your insurance needs. - Shawn "
Virginia Gengler
March 21, 2024
"I've been with this Agent for 21 years. I have never had any problems. They are very considerate & patient."
"Thanks so much Virginia! We are certainly not perfect but we strive to be. If there’s ever a concern just let me know. We appreciate all of our customers!!"
Tom Williams
January 19, 2024
"Sumer is very helpful and cordial."
"Thanks so much for appreciating Sumer! "
Daniel Brobston
November 15, 2023
"Both girls at the this location do a fantastic job at customer service and make it a pleasure to do business here"
"Daniel, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Shawn "
Eric Rysdam
November 13, 2023
"I insist Sumer & Lizard get a raise. I have 6 children and will be getting life insurance and updating my car insurance hopefully house insursnce soon."
"Eric, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Shawn"
Dawn Bechtel
October 16, 2023
"The process of switching our Automobile, Recreational Vehicle, Umbrella and Home Owner Insurances was a breeze!!! AND We were able to easily get our deductible down from $500 to $300 on both collision and comprehensive. Reach out to Shawn and his team today and have them help you!"
"Dawn it was great catching up and we are so happy to help you with Auto Insurance, Recreational Vehicle Insurance, the umbrella and Home Insurance! We sure appreciate you coming in to review everything!"
Todd McCreedy
October 11, 2023
"My favorite State Farm family. Always helpful and knowledgeable"
"Todd - we are glad you feel like family! As you know if you ever need anything just let us know!"
Koda G.
October 4, 2023
"Great customer service! They helped me through the process of getting the insurance I needed quickly and over the phone. Could not have been an easier or a better experience."
"Koda - thanks so much for the review! We work hard to improve daily and provide the best service we can! We appreciate the opportunity. "
Hemanth Kumar Mukka
September 22, 2023
"Fast work"
"Hello, I appreciate you and your business! - Shawn"
Larry Padget
September 20, 2023
"Very professional and understanding. The staff is easy talk to. Always available."
"Larry, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Shawn"
Shawn Daudi
August 16, 2023
"The staff go above and beyond to get my needs met. Sumer DePaepe has been very helpful over the years and has been a pleasure to work with."
"Shawn - we appreciate your feedback! Yes, we love Sumer and we love our customers! "
Gemechu Tiko
June 30, 2023
"would like to provide feedback regarding my recent experience with your front desk customer service. Unfortunately, the service I received was extremely disappointing. The staff seemed uninterested and unhelpful, lacking basic courtesy and professionalism. Moreover, my inquiries were met with dismissive and uninformative responses. I hope you take this feedback seriously and take appropriate measures to improve vour front desk service for future customers."
"Hello, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Shawn"
Ryan 'L
May 1, 2023
"Unable to cancel my policy, I requested the cancellation for a whole month but they didn't care."
"Ryan, thank you for the feedback. We are normally known for our excellent customer service and I can assure you our only intent is to further assist you. Please give me a call at (641) 472-5750 and I'd be more than happy to help you in regards to your review. - Shawn"
Dũng Lý Trung
April 11, 2023
"Wasn't able to cancel policies in time"
"Hello - we have emailed you per your request regarding this issue. The duplicate policies you started online should be cancelled per your request. Best regards."
Hailey Pohren-Gevock
March 30, 2023
"Amazing customer service, appreciate the ability to meet with a local agent and not a 1-800 number. Quick to get me quoted and was a very competitive price in comparison to other businesses I got quotes from."
"Hailey, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Shawn"
Patrick Mchugh
November 30, 2022
"Great people work hard to get the right coverage for you"
"Patrick, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Shawn"
Jo Bartruff
November 10, 2022
"Shawn is very knowledgeable about the insurance business and he has an uncanny skill in explaining it which helps me make sense of it. He's very personable and cares about his customers. I highly recommend State Farm with Shawn McCarty."
"Jo, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing! - Shawn"
Linda Burger
October 25, 2022
"It was great. I was treated as a friend not just as a customer. I felt I was truly cared about & he was concerned about my well being as a person not just being my insurance agent. He did not try to change decisions I had made with other insurance & investments but let me know what was available thru that agency. Will definitely recommend him to others."
"Linda, I am so pleased to hear this amazing review about the service we provided to you. My team and I care deeply about my clients and it's extremely important to me that you feel that. Please call or stop in anytime! Thank you for taking the time to share this and for your recommendation! - Shawn"
Jill Hatfield
October 13, 2022
"So happy to work with such a GREAT TEAM!"
"Thank you for your kind words, Jill! We are honored to have you a part of our agency family. - Shawn"
BJ Plumley
May 22, 2022
"Very friendly, upfront with with how the plans are, a bit pricey but great coverage"
"BJ, happy to hear you're happy with your coverage. Please call or stop in anytime. - Shawn"
Shane Harris
August 5, 2021
"Recently I bought a new house and Brandi at State Farm really helped me get my insurance needs met. She was on it all the way!"
"Shane, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Shawn"
pernell bump
June 8, 2021
"You’ll find out what your insurance company is all about when you have a claim. That’s when you’ll wish you had State Farm with Shawn and Malinda on your side. Pro’s with the knowledge and care you don’t find anywhere else. “Like a good neighbor, State Farm and Shawn McCarty is there”"
"Thanks for the great review. We appreciate it!"
Jason Craun
June 8, 2021
"love doing business with State Farm. Highly recommended! Shawn and Malinda are great people to deal with."
"Thanks for the positive review. We appreciate it!"